Identifying innovation in public service

Nov 9, 2013

The workshop was divided into two fields across two days, discussing Health, Sanitation, Water and Human Resource Development. Photo: UNDP Bangladesh.

A workshop to help identify innovation in public service delivery was arranged from 08 to 09 November at the auditorium of Bangladesh Institute of Administration and Management (BIAM) by the Access to Information (a2i) Programme of the Prime Minister's Office. Identifying existing problems as well as the needs of innovation were also explored during the two-day long workshop.

Service Innovation Fund is one of the initiatives taken by a2i to accelerate services delivered by the government for the public. This fund establishment encourages innovative service delivery ideas and endeavors for greater public good in Bangladesh. To focus on the slogan of services at citizen’s doorsteps, this fund will promote home-based initiatives and solutions by service users or providers.

The workshop was divided into two fields across two days.  Health, Sanitation and Water was in the first day session while on the second day Human Resource Development was discussed.

As many as 35 officials from government and non-government organizations participated in the workshop. Md. Nazrul Islam, Additional Secretary, Cabinet Division, SM Ashraful Islam, Additional Secretary, Ministry of Primary and Mass Education, Dr. Sultan S Bashar, Director General of Health Services (DGHS) and Dr. ASM Sayeem, DGHS took part as Facilitators.